Art Hotel Hanoi“Staff the Jewel in the Crown”

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Reviewed January 7, 2012

We loved our stay at the Art Hotel. We spent two nights in a family room and 4 in the deluxe. Both rooms were excellent, and although on the street, with double glazing there was no problem with street noise. Everything was spotlessly clean and both rooms gave us plenty of room to spread out.

The staff were the jewel in the crown. From the moment we stepped in the front door we were part of the family. Mr. Chris, Mrs. Lan and Ms. Yip were extraordinary, and nothing was too much trouble for them or any of the other staff.

The location of the hotel is fabulous for exploring the old city and most sights are easily accessible on foot. Once again staff were only too happy to assist us with directions to anywhere we wanted to go.

The trip they arranged for us to Sa Pa was also extraordinary and met all of our expectations, even though we elected to stay in a hotel not usually used by the Art Hanoi. Mrs. Lan even phoned on the day we were to leave to ensure that all arrangements were in place for us to return to Ha Noi.

We would definitely recommend the Art Hotel Ha Noi to anyone visiting Vietnam.

Thanks to the team, you helped make our time in Vietnam unforgettable.

Stayed November 2011, traveled with friends: