Important: The taxi scam at Noi Bai airport is at alarming level and is recently out of control of the Airport Authority. Unscrupulous drivers on their fake taxis prey any naive traveler to rip them off. To avoid any scam that may happen along the way from the airport to our hotel, we would like to arrange you the private transfer for the airport pickup & drop off service in accordance with your flight. Please leave a short reply for confirm your transportation if you are prefer.
To identify our driver, please strictly notice 2 things below:
1. Our personnel who holds a PRINTED placard saying "Art Hotel Hanoi welcome + your name" awaits at the airport terminal upon your arrival. DO NOT pick any other sign board that only has your name on.
2. The driver MUST show you a code that match your booking code (that we provide you with when confirming your booking). If the code doesn't match, do not leave with him. Please contact us immediately at the number at the footer of every email for our assistance.